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Company:

Opta Information Intelligence Corp.

Public Fire Protection Specialist (FPS-1) (Burnaby)

Company Description:

As the largest aggregator of structured risk information and property data in Canada, Opta Information Intelligence is a leading provider of property intelligence and innovative technology solutions. Combined with proprietary technology, Opta helps clients access, understand, and synthesize previously inaccessible information, turning it into intelligence that helps to discover and understand business risks. Opta initially began as the Canadian Fire Underwriters’ Association (CFUA) in 1883.

The Fire Underwriter’s Survey (FUS) is a division of Opta. FUS was established as part of the Canadian Fire Underwriters’ Association (CFUA) in 1883. The group of engineers, technologists and analysts have evaluated and aggregated data on public fire protection infrastructure since it’s establishment. FUS uses GIS technology to maintain this dataset called the Grading Index. Further information can be found at www.fireunderwriters.ca.

Job Description:

Fire Protection Specialist (FPS-1) is a supervised position that is responsible for learning and applying a national standardized methodology for determining the levels of public fire protection in relation to the levels of risk within a community/municipality.

Responsibilities:

• Consults with clients to conduct fire department assessments based on guiding principles
• Collect and aggregate data related to levels of risk and fire protection. This includes building stock, GIS data, fire department response capacity, water system infrastructure. This data is collected using a web-based application and through on-site surveys of communities.
• Complete fire flow calculations and ensure adequate documentation is maintained and processes tracked including GIS spatial recording.
• Provide and deliver good customer service skills with the ability to communicate ideas and concepts clearly and provide constructive feedback. Ability to conduct on-the-job training. Good verbal and written communication skills.
• Self-starter with the ability to manage time and projects independently under minor supervision.
• Process data and Grades to the GIS database following standardized procedures.
• Respond to client queries using GIS systems and other aggregated datasets.
• Assist senior fire protection specialists in the evaluation of larger communities.
• Participate in consulting studies for municipalities.
• Speak and communicate with municipal officials (including fire and rescue service providers) in a professional manner.
• Being able to perform data analysis for custom reports.
• Participate in procedure, standard and process development.

Requirements:

• Bachelor’s degree/ life experience in a technical discipline or equivalent experience preferred and one year of experience in fire/property insurance, fire protection services or engineering.

and/or

• Graduation from a fire protection technology and/or engineering program or other quantitative field, related degree, or equivalent experience in fire protection and/or firefighting
• Ability and willingness to travel to various locations for meetings, field surveys and to complete studies of local fire protection locally and in other provinces at request
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group

• Experience and/or education/training related to fire protection and life safety systems

• Valid Driver’s License
• Basic GIS concept knowledge

Assets:

• Firefighting experience would be a considerable asset
• Property insurance loss control and/or underwriting experience
• Knowledge of fire science and engineering and related standards
• Knowledge of fire department operations (including equipment) and related standards
• Knowledge of water supply systems and related standards
• Knowledge of public safety emergency communications systems and related standards
• Knowledge of building construction and private fire protection systems
• Strong organization, presentation and public speaking skills
• Strong computer and technology skills in the areas of: Report Development (MS Word, Excel), Adobe Acrobat; Geo – spatial (ex. Google Earth, ArcGIS)

 OPTA Intelligence Corps and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. All prospective employees must pass a background check #OPTA

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Company:

Opta Information Intelligence Corp.

Public Fire Protection Specialist (FPS-1) (Burnaby)

Company Description:

As the largest aggregator of structured risk information and property data in Canada, Opta Information Intelligence is a leading provider of property intelligence and innovative technology solutions. Combined with proprietary technology, Opta helps clients access, understand, and synthesize previously inaccessible information, turning it into intelligence that helps to discover and understand business risks. Opta initially began as the Canadian Fire Underwriters’ Association (CFUA) in 1883.

The Fire Underwriter’s Survey (FUS) is a division of Opta. FUS was established as part of the Canadian Fire Underwriters’ Association (CFUA) in 1883. The group of engineers, technologists and analysts have evaluated and aggregated data on public fire protection infrastructure since it’s establishment. FUS uses GIS technology to maintain this dataset called the Grading Index. Further information can be found at www.fireunderwriters.ca.

Job Description:

Fire Protection Specialist (FPS-1) is a supervised position that is responsible for learning and applying a national standardized methodology for determining the levels of public fire protection in relation to the levels of risk within a community/municipality.

Responsibilities:

• Collect and aggregate data related to levels of risk and fire protection. This includes building stock, GIS data, fire department response capacity, water system infrastructure. This data is collected using a web-based application and through on-site surveys of communities.
• Complete fire flow calculations and ensure adequate documentation is maintained and processes tracked including GIS spatial recording.
• Use the Classification Standard for Public Fire Protection (CSPFP) to determine Public Fire Protection Classifications (PFPC) and Dwelling Protection Grades (DPG) for communities. Maintain documentation and records of calculations in a standardized process.
• Process data and Grades to the GIS database following standardized procedures.
• Respond to client queries using GIS systems and other aggregated datasets.
• Assist senior fire protection specialists in the evaluation of larger communities.
• Participate in consulting studies for municipalities.
• Speak and communicate with municipal officials (including fire and rescue service providers) in a professional manner.
• Being able to perform data analysis for custom reports.
• Managing time and being organized.
• Participate in procedure, standards and process development.

Requirements:

• Graduation from an engineering/engineering technologist program or other quantitative field, related degree or equivalent experience.

• Ideally 2 years work. Further graduate studies and co-op experience also considered.
• Data analytics experience.
• Basic GIS concept knowledge.
• Understanding of database concepts.
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group.
• Being able to self-manage and also be a team player.

Assets:

• Knowledge of fire science and engineering and related standards
• Knowledge of fire department operations (including equipment) and related standards
• Knowledge of water supply systems and related standards
• Knowledge of public safety emergency communications systems and related standards
• Knowledge of building construction and private fire protection systems
• Knowledge of risk management models
• Knowledge of government organization and municipal planning
• Strong organization skills
• Strong presentation skills
• Strong computer and technology skills in the areas of:
  • Report Development (MS Word, Excel), Adobe Acrobat,
  • Geo – spatial (ex. Google Earth, ArcGIS),
  • Databases (MS Access and SQL)

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

#OPTA

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Company:

Opta Precise Services LP

Administrative Assistant - Full-time (Burnaby, British Columbia)

Firmly rooted in Canada’s insurance and risk industries, Opta has been driving the industry’s evolution with information and innovation for over 100 years.

Job Responsibilities:

• Provide support to inspectors in all aspects pertaining to successful completion of inspections.
• Retrieve requests from client web site and enter requests on internal systems.
• Enter Recommendations from reports on our internal systems.
• Upload reports to clients’ web sites.
• Submit supplementary pay requests and credit/debits as required.
• Billing as required.
• Liaise with underwriters/brokers on files where assistance is required.
• Update and answer queries from underwriters.
• Administrative support to the regional leader as needed.
• Other duties as assigned.

Qualifications & Experience:

• A post-secondary diploma in Office Administration or other preferred.
• Previous experience within the insurance industry an asset
• Minimum 2-3 years experience in an administrative support role required
• Previously demonstrated ability to execute high attention to detail
• Demonstrated ability to manage changing priorities and proven organizational skills
• Demonstrated behaviors showing initiative and follow-up skills
• Demonstrated ability to maintain a high level of confidentiality
• Demonstrated professionalism and work ethic
• Proven ability to contribute to and work well within a team environment
• Experience with Word, Excel & Outlook skills are required
• All other computer applications – must have the aptitude and ability to learn as required 

Competencies:

• Professional demeanor and strong customer service skills
• Excellent organizational skills with the ability to prioritize  
• Strong verbal and written communication skills 
• Demonstrated attention to detail
• Action oriented and ability to take initiative 
• Able to work in fast paced, evolving environment with minimal supervision

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. All prospective employees must pass a background check

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Company:

Opta Precise Services LP

Inspecteur / Gestionnaire, bris de machine - Temps plein (Laval, Québec)

Inspecteur / Gestionnaire, bris de machine - Temps plein  (Laval, Québec)

Le titulaire effectue des inspections juridictionnelles et des consultations en matière de bris de machines ainsi que des inspections préventives. Le titulaire sera aussi responsable du développement des affaires auprès de la clientèle du Québec et de gérer le flux de travail à l’interne.

Effectuer des inspections juridictionnelles des chaudières et appareils sous pression selon les lois et règlements applicables, émettre des certificats selon les exigences de notre manuel de contrôle de qualité soumis à la Régie du bâtiment du Québec (RBQ), émettre des recommandations qui assurent la sécurité des appareils et des occupants selon les lois, normes et règlements applicables.

Effectuer des inspections préventives selon les exigences des divers clients de la Société, incluant l’évaluation des risques et pertes maximales potentiels.

Le candidat retenu devra être en mesure d'effectuer des inspections dans sa région respective et ses environs et devra être disponible pour se déplacer à travers la province de Québec.

Alignement organisationnel :

• Service à la clientèle : Offrir des expériences/services à la pointe à nos clients.
• Qualité : Fournir des réponses en temps utile et de qualité aux clients.
• Marché : Comprendre les offres des concurrents.
• Bâtir des relations avec la clientèle et comprendre ses besoins.

Facteurs clés de Performance :

• Créer et bâtir une relation de leader au sein de l’équipe de vente
• Mise en œuvre et exécution réussies du Plan d’affaires et du budget annuel.
• Croissance interne profitable

Responsabilité:

Inspection et consultation

• Effectuer des inspections juridictionnelles des chaudières et appareils sous pression selon les lois et règlements applicables
• Émettre des certificats selon les exigences de notre manuel de contrôle de qualité soumis à la Régie du bâtiment du Québec (RBQ)
• Émettre des recommandations qui assurent la sécurité des appareils et des occupants selon les lois, normes et règlements applicables
• L’inspecteur doit être en mesure de rédiger des rapports exhaustifs en français et en anglais qui répondent aux exigences spécifiques des clients de la Société
• Effectuer des inspections préventives selon les exigences des divers clients de la Société. Les inspections préventives incluent l’évaluation des risques et pertes maximales potentiels

Développement des affaires et gestion interne

• Effectuer des soumissions auprès de notre clientèle municipale, scolaire et provinciale
• Rencontrer la clientèle pour maintenir les relations et développer des nouveaux marchés
• Maintenir une saine gestion du flux de travail à l’interne

Qualifications et expérience:

• Diplôme collégial ou une combinaison de formation et d’expérience équivalente dans l’industrie
• Certificat de qualification d’Emploi Québec pour l’inspection des chaudières et appareils sous pression
• Génie mécanique
• Construction
• Gestion de projet

• Bilinguisme
• Capacité à travailler de façon autonome
• Excellentes aptitudes à la communication verbale et écrite
• Capacité de se déplacer dans le territoire d’inspection (et les régions avoisinantes) pour se rendre à des rendez-vous
• Permis de conduire valide et véhicule fiable
• Connaissance de Microsoft Office, bonnes compétences en informatique et capacité à taper un minimum de 35 mots/minute
• Excellentes compétences en gestion du temps
• Connaissance souhaitée en assurance de dommages
• Connaissance de la construction de bâtiments commerciaux et industriels et interprétation des codes du bâtiment
• Connaissance des services d’incendie, un atout

SCM Insurance Services et ses affiliés accueillent et encouragent les candidatures de personnes handicapées. Des aménagements sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d'évaluation

The incumbent provides jurisdictional inspections and consultations on Boiler and Machinery as well as preventive inspections.  The incumbent will also be responsible for business development with Quebec clients and managing the internal workflow.

Performs jurisdictional inspections of boilers and pressure vessels in compliance with applicable laws and regulations, issues certificates in accordance with the requirements of our Quality Control Manual submitted to the Régie du bâtiment du Québec (RBQ), issues recommendations for the safety of the equipment and occupants in conformity with applicable laws, standards, and regulations.

Performs preventive inspections according to the requirements of various clients of the Company, including the assessment of potential risk and maximum losses.

The successful candidate should be able to conduct inspections in their respective regions and surrounding areas and must be available to travel throughout the province of Quebec.

Organizational alignment:

• Customer Service: Provide leading edge experiences/services to our customers.
• Quality: Provide timely and quality responses to customers.
• Market: Understand competitor offerings.
• Build relationships with customers and understand their needs.

Key Performance Factors:

• Create and build a leader relationship within the sales team
• Successful implementation and execution of the business plan and annual budget.
• Profitable organic growth

Responsibilities:

Inspection and Consultation

• Perform jurisdictional inspections of boilers and pressure vessels in compliance with applicable laws and regulations
• Issue certificates in accordance with the requirements of our Quality Control Manual submitted to the Régie du bâtiment du Québec (RBQ)
• Issue recommendations for the safety of the equipment and occupants in conformity with applicable laws, standards, and regulations.
• The Inspector must be able to write comprehensive reports both in French and English that meet the specific requirements of the Company’s clients
• Perform preventive inspections according to the requirements of various clients of the Company, including the assessment of potential risk and maximum losses.

Business Development and Internal Management

• Conduct bids for our municipal, school, and provincial clients
• Meet with clients to maintain relationships and develop new markets
• Maintain a healthy internal workflow

Qualifications and Experience:

• College degree or a combination of equivalent industry training and experience
• Certificate of qualification from Emploi Québec for the inspection of boilers and pressure vessels
• Mechanical engineering
• Construction
• Project management
• Bilingualism
• Ability to work independently
• Excellent verbal and written communication skills
• Ability to travel within the inspection territory (and surrounding areas) to attend appointments
• Valid driver's license and reliable vehicle
• Knowledge of Microsoft Office, good computer skills and ability to type a minimum of 35 words/minute
• Excellent time management skills
• Desired knowledge of property and casualty insurance
• Knowledge of commercial and industrial building construction and interpretation of building codes
• Knowledge of fire departments is an asset

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

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Company:

Opta Information Intelligence Corp.

Entry level Information Coordinator - 1 Year Contract, Full-time, Temporarily Remote (Markham, Ontario)

Opta Information Intelligence provides its insurance and corporate clients with tools and information to help manage and authenticate risk information, in turn helping them discover and explore business opportunities, become more competitive, generate business, and gain the insight required to make profitable business decisions.

Reporting to the Manager, Insurance Tracking and Special Projects, the incumbent is required to be customer service focused and highly detail oriented.

This is a great opportunity for recent graduates looking for professional work experience. This is a 1-year Full-Time Contract position with the possibility of extension. This position is temporarily working remote with a possibility of returning to a hybrid work model (out of our Markham, Ontario office).

Competencies required to succeed:

• Attention to detail in a high-risk environment; follows detailed procedures and ensures accuracy in documentation and data; concentrates on routine work details; organizes and maintains a system of records.
• Team player with excellent interpersonal skills and the ability to interact positively with all individuals in all levels within and outside the organization.
• Ability to be a self-starter and to work independently with minimum supervision.

Responsibilities:

• Collect data and documents from a variety of sources including clients, strategic partners, insured clients and Opta staff.
• Data entry of mail received from clients into LMITS, a software program utilized at Opta
• Sort boxes and mail, scanning mail
• Coordinate the resolution of all inquiries and concerns either directly or by working with Opta management, support resources and strategic partners.
• Perform miscellaneous tasks as assigned

Education, knowledge and experience required:

• Post-secondary education in a related field or an equivalent combination of training and experience.
• Good working knowledge of Property and Casualty insurance is an asset.
• Excellent oral and written communication skills in English
• Proficiency in French is an asset
• Excellent data entry skills; with high degree of speed and accuracy
• Good working knowledge of Microsoft Office, including Excel

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

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Company:

Opta Information Intelligence Corp.

Bilingual Client Care Specialist - Full-time, Hybrid/Remote (Markham, Ontario)

Join The Best Team in the Industry!

As the largest property data aggregator in Canada, and a market leader in analytics solutions, Opta Information Intelligence is looking to bolster its current roster of talent across Canada. Recently named among the 50 Smartest Companies of the Year by Silicon Review, Opta is on the leading edge of providing data solutions to the P&C industry.

Reporting to the Director of Operations, Insurance Tracking and Environmental Services the Client Care Specialist will join our call centre and be required to provide timely customer-focused assistance to both external and internal clients regarding OPTA’s insurance tracking products and services.

Competencies required to succeed:

• Ability to solve problems.
• Sound knowledge and application of telephone and email etiquette.
• Team player with a strong commitment to quality and customer service.
• Excellent time management and organizational skills with the ability to multi-task.
• Ability to prioritize and complete tasks with strong attention to detail and accuracy
• Ability to manage confidential information

Responsibilities:

• Respond to both inbound telephone and email queries promptly
• Assist clients in understanding their minimum insurance requirements
• Resolves customer inquiries sent through our website insuranceonfile.com
• Outbound calls to customers and Brokers as required to request copies of policy documents
• Customer Service performance: Meeting response, resolution and productivity targets while meeting and exceeding Client expectations

Education, knowledge and experience required:

• Excellent written, verbal and interpersonal communications skills
• Fluency in both English and French, both oral and written communication skills
• Previous call centre experience
• Good working knowledge of Microsoft offices and excellent computer skills.
• Insurance industry experience – an asset

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

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Company:

Opta Information Intelligence Corp.

Civil Engineering Technologist - Fire Protection Specialist 1 (Markham, Ontario)

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Company:

Opta Information Intelligence Corp.

Quality Assurance Specialist - Full-time, Remote (Markham, Ontario)

The Quality Assurance Specialist is responsible for leading, supporting & conducting testing activities, as well as an automation test harness. The Quality Assurance Specialist will ensure the highest level of quality for software products and solutions including supporting System Integration Testing (SIT), Performance Testing, User Acceptance Testing (UAT), being involved in pre and post production activities and other deliverables. The incumbent will also be responsible for project management and client relationship tasks as needed to ensure the quality of delivery of changes going into the production environment.

Responsibilities:

Quality Assurance / Testing (80%)

• Create effective testing plans, test cases and strategies tailored according to business need, risks, and quality objectives.
• Engaged in new feature analysis to lead the effort in creating test plans and test strategies for them.
• Test and maintain functional, technical, and environmental features.
• Design and Develop test infrastructure and automation frameworks.
• Ability to manage parallel work streams.
• Complete application functional and integration testing.
• Utilize HP Load Runner to design and execute load and performance tests against Web applications, Web Services, SQL Server.
• Create and maintain a source code repository of all scripts and programs related to tests.
• Track testing progress and provide analysis and metrics on the QA development effort.

Service Delivery: (15%)

• Create and uphold high quality test cases and test data sets for product lifecycle management.
• Understand project requirements, write and execute test plans, scripts and scenarios as required.
• Engaging with developers, project managers to ensure that issues are identified, logged and resolved.
• Support the creation of a test infrastructure that assists robust communication and a cost-effective testing framework.
• Interpret test results, and drive test execution

 Risk Management: (5%)

• Understand and contribute to identifying inter-dependencies of the system changes and provide appropriate risk analysis of the impact to quality and testing effort

Competencies Required to Succeed:

• Diploma or Bachelors in Computer Science or related area of study
• Excellent skills with tests against Web Applications, Web Services and SQL Server
• Strong scripting skills in any of the following: Python, Perl, Shell, Java Script or other common scripting languages
• Ability to quickly and accurately determine root cause of performance and stress bottlenecks
• Proficient with using UI automation tool such as MS Coded UI, Selenium, QTP
• Deep knowledge of relational database structure and usage
• Strong SDLC and Agile
• In-depth understanding of software development and testing methodologies (white box and black box testing, regression testing, load/stress testing, performance, using manual and automated testing techniques, Waterfall testing, Agile testing)
• Knowledge of data structure and database reporting techniques (SQL and relational databases)
• Good understanding of SOAP, Web Services, XML, Service Oriented Architecture (SOA), Security Models and Network

Education, Knowledge and Experience Required:

• 5 years minimum in Technical Testing experience
• Hands-on expertise in Application Lifecycle Management tools particularly using it for Test Management
• Working experience with software testing tools such as Toad, CodedUI, SoapUI, JAWS
• Hands-on automation development experience for client/server and Web-based applications and mobile applications and platforms
• Experience in various Development Delivery Models including Waterfall, Iterative and Agile is an asset

We offer a dynamic work environment, career development opportunities, competitive benefits and RRSP matching programs, and many more company perks!

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

× Apply Now

Company:

Opta Precise Services LP

Commercial Loss Control Inspector - Full-time (Okanagan and Kootenay Regions, British Columbia)

OPTA Precise Services is the largest risk inspection company in Canada and the only risk inspection company that is truly national in scope. With decades of experience and an expert team of loss control specialists, appraisers, valuation professionals, and risk managers, we provide a broad selection of products and services with the valuable risk information needed to profitably manage property risk portfolios. At its core, we are all about our people. Together, we deliver world-class service through an uncompromising commitment to quality and innovative business solutions for our customers and stakeholders.

Loss Control Specialists assess various properties on behalf of insurance companies and provide loss prevention recommendations to reduce the frequency and severity of losses arising from fire, crime and liability.  As a Commercial Loss Control Specialist, you are responsible for assessing and determining risks for commercial buildings, government facilities and manufacturing plants risks where there are complex processes and many exposures to loss.

Responsibilities: 

• Access the LC360 database and take ownership of assessment files
• Schedule appointments with clients to visually assess the properties (about 10% time allocation) at a mutually convenient time
• Travel to the properties and with homeowners, tour and assess for risk features (about 50% time allocation)
• While touring the properties, take photographs, measure the structure, inspect features such as fire prevention systems, heating equipment, and fuel storage tanks
• Converse with business owners to understand the history of the residence, business, any risks, and answer any questions they might have
• Prepare  detailed reports using the LC360 database identifying the fundamental construction and equipment details, risk assessment, and replacement cost value (about 40% time allocation)

Accountabilities: 

To the Regional Field Manager:

• You complete at least 20 field assessment reports completed bimonthly. Compensation is based on a per inspection rate guide.
• Your reports have no errors or omission
• You continually expand your expertise so you can assess more complex properties.

 To the owners of the assessed properties:

• You have the tact and professionalism for convenient, excellent experiences
• Your regularly provide value added services within your role and expertise.

Education, knowledge and experience required :

• Education in insurance, construction, or engineering will provide a solid technical foundation to recognize and identify construction and equipment details
• Experience with building codes, fire services, construction and maintenance will be an asset
• Very good computer skills including using a database, typing speed & accuracy, use of short-cuts, and word processing is essential to efficiently and effectively creating reports. Use of specific software such as 360Value is a definite asset.
• Skillful communication techniques for customer service and report writing.

Maximum enjoyment and performance will be achieved in this job if you: 

• Prefer to organize their own activities and priorities, and is naturally motivated to reach goals and meet schedules 
• With more of a specialist approach to tasks and activities, have an interest in developing and demonstrating technical knowledge and skillfulness with tasks 
• Are concerned about accuracy and thoroughness and are inclined to be hands-on 
• Are often lively, confident in social situations, genuinely interested in others, and can be engaging in social situations 
• Seek a busy work environment with a stimulating pace without direct management 
• Want recognition for meeting deadlines, taking initiative, setting and meeting priorities, and their attention to details 
• Are self-motivated and complete tasks quickly and accurately

Environment & Working Conditions:

• Ability to work autonomously since most of our Loss Control Specialists are home-based.
• Extensive travel is involved within a region requiring a valid driver’s license and a reliable vehicle.
• Entering residences requires tact and professionalism and may require appointments to be scheduled in the evenings and on weekends

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process

× Apply Now

Company:

Opta Precise Services LP

Commercial Loss Control Inspector - Full-time (Ottawa, Ontario)

At Opta Precise Services, our Loss Control Specialists review various properties on behalf of insurance companies and provide loss prevention recommendations to reduce the frequency and severity of losses arising from fire, crime and liability. As a member of our team, you are responsible for assessing commercial properties and determining risks.

Skills required to succeed:

• Strong customer service orientation
• Excellent communication skills, both written and oral
• Strong self-initiative, prioritization and time management skills
• Well organized and thorough
• Curious and inquisitive with an interest in learning

 
Responsibilities: 

• Access the internal systems and take ownership of inspection files 
• Schedule appointments with clients to visually assess the properties (about 10% time allocation) at a mutually convenient time 
• Travel to the properties, tour and assess for risk features (about 50% time allocation)
• While touring the properties, take photographs, measure rooms and the structure, review features such as fire prevention systems, heating equipment, and fuel storage tanks 
• Converse with the owners to understand the history of the property, any risks, and answer any questions they might have 
• Prepare detailed reports using the internal systems identifying the fundamental construction and equipment details, risk assessment, and replacement cost value (about 40% time allocation)

Accountabilities:

To the Regional Manager:

• Reports have no errors or omissions and provide accurate details of assessment results
• Contribute to team’s overall revenue goals
• Continually expand your expertise so you can assess more complex properties.

To the owners of the assessed properties:

• You have the tact and professionalism for convenient, excellent experiences
• You regularly provide value added services within your role and expertise

 
Education, knowledge and experience required 

• Education in insurance, construction, or engineering will provide a solid technical foundation to recognize and identify construction and equipment details (College diploma or Bachelors’ degree)
• Experience with building codes, fire services, construction and maintenance will be an asset
• Very good computer skills including using a database, typing speed & accuracy, use of short-cuts, and word processing is essential to efficiently and effectively creating reports. 
• Skillful communication techniques for customer service and report writing.
• Experience as an underwriting assessor or in the insurance field preferred.

 
Environment/Work Conditions

• Ability to work autonomously since most of our Loss Control Specialists are home-based.
• Extensive travel is involved within a region requiring a valid driver’s license and a reliable vehicle (25%). National runs at least once per year.
• Entering commercial properties requires tact and professionalism and may require appointments to be scheduled in the evenings and on weekends

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.